Free Online Charity Consultation / Telemedicine Program


Frequently Asked Questions (FAQs)

  1. What is Telemedicine?
    TELEMEDICINE refers to the practice of providing medical care to patients remotely when the physician and patient are not physically together, by the use of information and communications technology (ICT) through computer, tablet or smartphone
  2. Who are eligible for UCMED’s Social Service Program and thus may avail of a Telemedicine consult?
    New applicants will be screened by the resident physician during the initial consult.
    RESTRICTIONS/EXCLUSIONS: Adults with the following medical conditions may not be accepted into UCMed’s SOCIAL SERVICE PROGRAM:
    • Post Surgical and Terminal Cancer Patients (with exceptions)
    • Medico Legal Cases (except for required cases needed by the Ortho RTP) – Patient has to sign a waiver that they will not involve the doctors in the cases. Consultant-On-Call should supervise
    • Aesthetic Surgeries
    • Management of Private Patients with complications related to previous surgery or procedures
    • Critically ill patients who will need ICU admission (In-patient Admission will need approval)
    • CNS Infections (In-patient Admission will need approval)
    • Chronic Illnesses or conditions foreseen to require more than 1 week management as in-patient should not be accepted
    • Communicable diseases like PTB, Leprosy (preferably handled as out-patient but needs approval for in-patient management) – depending on the availability of the Isolation room (If AFB Smear is negative, patient does not need isolation) Inform Infection Control service.
    • Acute viral illness like measles, chicken pox, mumps (preferably handled as out-patient but needs approval for in-patient management)
    • Patients with HMO cards.
  3. What is the process to follow for Telemedicine?
    1. Sign and accept the Terms and Conditions.
    2. Book your appointment through https://
    3. Download the Google Meet app
    4. Wait for the meeting link on the day of your appointment.
  4. How long will the consultation take place?
    The time allotted for each Telemedicine consult is 20 minutes.
  5. How will the prescriptions and lab requests are given?
    The prescriptions and lab requests will be sent through email.
  6. What if I cannot make it to the appointed slot?
    Please call IM Department @ 517-0888 Local 1560 / 09176211038 as soon as possible
  7. How much is the payment for Telemedicine?
    If you have been accepted to the UCMED Social Service Charity Program, this service is free. However, if you will consult physically in the UCMed OPD, you will be charged Php150.00.

Please select a department to schedule a telemedicine appointment.

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UCMed Department of Obstetrics and Gynecology

UCMed eHealth for Maternity Package Deal Program

Last updated:  March 24, 2020

Please read these Terms and Conditions carefully before using the application UCMed Chat Box (the "Service") operated by  University of Cebu Medical Center ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

To better serve the needs of people in the community, health care services are now available by the electronic transmission of information. This may assist in the evaluation, diagnosis, management and treatment of a number of health care problems for the women enrolled in UCMed Maternity Package Deal Program.  This process is referred to as “telemedicine” ,“telehealth” or “eHealth.” This means that you may be evaluated and treated by a health care provider or specialist from a distant location. Since this may be different than the type of consultation with which you are familiar, it is important that you understand and agree to the following statements.

  1. The eHealth OB-Gyn healthcare provider will be at a different location from me.
  2. I may be asked for my medical history, examinations, x-rays, tests, photographs or other images by the specialist who is at a different location.
  3. I will be informed if any additional personnel are to be present other than myself, individuals accompanying me, and the eHealth OB-Gyn healthcare provider. I will give my permission prior to the entry of the additional personnel.
  4. The eHealth OB-Gyn healthcare provider will keep a record of the consultation in my medical record.
  5. RELEASE OF INFORMATION: eHealth OB-Gyn healthcare providers who provide professional services to the patient are authorized to furnish medical information from my emergency medical record to the another physician, if any, and to any insurance company or third party payer for the purpose of obtaining payment of the account. eHealth OB-Gyn healthcare provider is authorized to release information from my medical record to any other health care facility or provider to which my care may be transferred.
  6. I voluntarily consent to health care services provided by my doctor(s) or a designee, which may include diagnostic tests, drugs, examinations, and medical or surgical treatments considered necessary to treat my health problem.
  7. I understand that I may be released before all my medical problems are known or treated and it is my responsibility to make arrangements for follow-up care.
  8. I understand that I have the option to refuse eHealth service at anytime without affecting the right to future care or treatment and without risk losing my benefits.

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