A clearer vision: A Patient’s Remarkable Journey to Clarity

UCMed’s Eye Center stands as an answer for individuals seeking clarity in their vision. Ms. Serina Jean Carballo, a vibrant woman in her 70s, recently had a transformative journey at UCMed Eye Center for her glaucoma and cataract surgery.

She was told she had glaucoma and cataracts during a routine health check-up while visiting her daughters abroad. She claims she limits outdoor activities or sun exposure as they cause glare.

When she came back to the Philippines, she underwent a glaucoma procedure in Dumaguete where she is based. However, she decided to seek an opinion in Cebu when her cousin referred her to Dr. Pamela Tarongoy, one of UCMed’s Eye doctors. 

In 2020, she was diagnosed with severe Chronic Open-Angle Glaucoma in both eyes. In May 2021, she underwent Glaucoma Drainage Device Insertion on her right eye, and in May 2022, cataract surgery for both eyes. Later, in August 2023 she underwent the same glaucoma procedure, but this time on the left eye. 

Ms. Carballo chose UCMed despite the added difficulty of traveling from Dumaguete City to Mandaue City because she was delighted with her experience with the Eye Doctors at UCMed Clinic, especially with the patient-centered care of Dr. Tarongoy.

She was re-examined by her Glaucoma Doctor in Nevada, USA, who reassured her that she was getting the best of care in the Philippines and was impressed by how well her surgeries were done.

The entire experience exceeded her expectations from the state-of-the-art facility of the UCMed Eye Center to the compassionate and efficient care shown by the doctors and staff. Her Operating Room experience was likewise easy, comfortable, and handled with the utmost professionalism. 

Today, she enjoys her clear vision. The world, once clouded, is now vivid and sharp.

For 4 years, she has been a loyal patient, trusting not only the Eye Doctors at UCMed Clinic but also other services provided by UCMed to meet her needs. 

UCMed continuously upholds its commitment to providing high-quality, and affordable eye care services to the community by supporting a team of well-trained doctors and compassionate staff as well as state-of-the-art eye equipment. 

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UCMed Department of Obstetrics and Gynecology
MATERNITY PACKAGE DEAL PROGRAM

UCMed eHealth for Maternity Package Deal Program
TERMS OF USE AGREEMENT

Last updated:  March 24, 2020

Please read these Terms and Conditions carefully before using the application UCMed Chat Box (the "Service") operated by  University of Cebu Medical Center ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

To better serve the needs of people in the community, health care services are now available by the electronic transmission of information. This may assist in the evaluation, diagnosis, management and treatment of a number of health care problems for the women enrolled in UCMed Maternity Package Deal Program.  This process is referred to as “telemedicine” ,“telehealth” or “eHealth.” This means that you may be evaluated and treated by a health care provider or specialist from a distant location. Since this may be different than the type of consultation with which you are familiar, it is important that you understand and agree to the following statements.

  1. The eHealth OB-Gyn healthcare provider will be at a different location from me.
  2. I may be asked for my medical history, examinations, x-rays, tests, photographs or other images by the specialist who is at a different location.
  3. I will be informed if any additional personnel are to be present other than myself, individuals accompanying me, and the eHealth OB-Gyn healthcare provider. I will give my permission prior to the entry of the additional personnel.
  4. The eHealth OB-Gyn healthcare provider will keep a record of the consultation in my medical record.
  5. RELEASE OF INFORMATION: eHealth OB-Gyn healthcare providers who provide professional services to the patient are authorized to furnish medical information from my emergency medical record to the another physician, if any, and to any insurance company or third party payer for the purpose of obtaining payment of the account. eHealth OB-Gyn healthcare provider is authorized to release information from my medical record to any other health care facility or provider to which my care may be transferred.
  6. I voluntarily consent to health care services provided by my doctor(s) or a designee, which may include diagnostic tests, drugs, examinations, and medical or surgical treatments considered necessary to treat my health problem.
  7. I understand that I may be released before all my medical problems are known or treated and it is my responsibility to make arrangements for follow-up care.
  8. I understand that I have the option to refuse eHealth service at anytime without affecting the right to future care or treatment and without risk losing my benefits.

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